Privacy policy
Last updated: January 2, 2026
1. Introduction
Luliguzi is a design brand operated by Estúdio Rui Guimarães, Lda., based in Porto, Portugal.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from luliguzi.com (the “Site”) or otherwise interact with us.
By using the Site or our services, you agree to the collection and use of information in accordance with this Privacy Policy.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal data.
2. Who We Are (Data Controller)
For the purposes of applicable data protection laws, including the GDPR:
Brand: Luliguzi
Operator / Data Controller: Estúdio Rui Guimarães, Lda.
Address: R de Gondarém 1335 6, 4150-380 Porto, Portugal
Email: rui@luliguzi.com
Phone: +351 916 803 909
3. Personal Information We Collect
We collect personal information necessary to operate our store and fulfill orders, including:
Contact information: name, billing and shipping address, email, phone number
Order information: products purchased, order history, returns or exchanges
Payment information: payment method and transaction confirmation
(payment data is processed securely by our payment providers and is not stored by us)
Account and communication data: messages sent to us, customer support requests
Technical data: IP address, browser type, device information, cookies, and usage data
4. How We Collect Personal Information
We collect personal information:
Directly from you when you place an order, contact us, or use the Site
Automatically through cookies and similar technologies when you browse the Site
From service providers that help us operate the store (e.g. Shopify, payment processors, shipping services)
5. How We Use Your Personal Information
We use your personal information to:
Process and fulfill orders
Provide customer support and respond to inquiries
Manage payments, shipping, returns, and refunds
Improve and maintain the Site and our services
Communicate with you about your orders or important service updates
Comply with legal and regulatory obligations
Prevent fraud and ensure security
We only use your data where we have a lawful basis to do so, such as contract performance, legal obligation, or legitimate business interests.
6. Marketing Communications
If you have opted in, we may send you promotional emails about Luliguzi products.
You can unsubscribe at any time using the link provided in our emails.
We do not sell your personal information.
7. Sharing Your Personal Information
We may share your personal information only with trusted third parties when necessary, including:
Shopify, which hosts our online store
Payment processors, to process transactions securely
Shipping and fulfillment partners, to deliver your orders
Legal or regulatory authorities, when required by law
All third parties are required to handle your data in compliance with applicable privacy laws.
8. Shopify
Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and general applications. Shopify processes personal data in accordance with its own privacy policy, available at:
https://privacy.shopify.com/
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential site functionality
Analyze site usage and improve performance
Remember preferences
You can manage or disable cookies through your browser settings.
10. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders and provide services
Meet legal, tax, and accounting requirements
Resolve disputes and enforce agreements
11. Your Rights (GDPR & EEA Users)
If you are located in the European Economic Area or the UK, you have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)
To exercise your rights, contact us at rui@luliguzi.com.
12. Children’s Privacy
Our services are not intended for children under the age of majority.
We do not knowingly collect personal information from children.
13. International Data Transfers
Your personal information may be transferred outside your country of residence.
When required, we rely on appropriate legal safeguards, such as Standard Contractual Clauses approved by the European Commission.
14. Security
We take reasonable measures to protect your personal information.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the updated date shown at the top.
16. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Luliguzi
Estúdio Rui Guimarães, Lda.
R de Gondarém 1335 6
4150-380 Porto
Portugal
Email: rui@luliguzi.com
Phone: +351 916 803 909